ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise
ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same for everyone else. Organizations have spent three years running pilots that stall when AI gets to the execution layer. The agent can […]
Alibaba’s new open source Qwen3.5-Medium models offer Sonnet 4.5 performance on local computers
Alibaba’s now famed Qwen AI development team has done it again: a little more than a day ago, they released the Qwen3.5 Medium Model series consisting of four new large language models (LLMs) with support for agentic tool calling, three of which are available for commercial usage by enterprises and indie developers under the standard […]
Gong launches ‘Mission Andromeda’ with AI sales coaching, chatbot and open MCP connections to rivals
Gong, the revenue intelligence company that has spent a decade turning recorded sales calls into data, today launched what it calls Mission Andromeda — its most ambitious platform release to date, bundling a new AI-powered coaching product, a sales-focused chatbot, unified account management tools, and open interoperability with rival AI systems through the Model Context […]
8 billion tokens a day forced AT&T to rethink AI orchestration — and cut costs by 90%
When your average daily token usage is 8 billion a day, you have a massive scale problem. This was the case at AT&T, and chief data officer Andy Markus and his team recognized that it simply wasn’t feasible (or economical) to push everything through large reasoning models. So, when building out an internal Ask AT&T […]
Visual imitation learning: Guidde trains AI agents on human ‘expert video’ instead of documentation
For years, the “last mile” of digital transformation has been littered with forgotten PDFs and ignored training manuals. Organizations spend millions on sophisticated software like SAP or Salesforce, only for employees to struggle with basic navigation. Now, as the era of agentic AI arrives, companies face a double-edged sword: they must teach human employees to […]
Anthropic just released a mobile version of Claude Code called Remote Control
Claude Code has become increasingly popular in the first year since its launch, and especially in recent months, as developers and non-technical users alike flock to AI unicorn Anthropic’s hit coding agent to create full applications and websites in days, on their own, that would’ve taken months and technical teams without. It’s not a stretch […]
Anthropic says Claude Code transformed programming. Now Claude Cowork is coming for the rest of the enterprise.
Anthropic opened its virtual “Briefing: Enterprise Agents” event on Tuesday with a provocation. Kate Jensen, the company’s head of Americas, told viewers that the hype around enterprise AI agents in 2025 “turned out to be mostly premature,” with many pilots failing to reach production. “It wasn’t a failure of effort, it was a failure of […]
The era of human web search is over: Nimble launches Agentic Search Platform for enterprises boasting 99% accuracy
Web Search has already been disrupted by AI — just take a look at how readily Google is presenting users with AI Overviews (summaries of search results) at the top of their results pages, how Bing early on integrated OpenAI’s GPT models, and how Perplexity continues to build on its own AI-driven web search platform […]
IBM’s $40B stock wipeout is built on a misconception: Translating COBOL isn’t the same as modernizing it
On Tuesday, Anthropic published tools that let Claude read, analyze and translate legacy COBOL into modern languages like Java and Python. By the end of the trading day, investors had wiped roughly $40 billion from IBM’s market cap — the company’s biggest single-day drop in 25 years — pricing the announcement as an existential threat […]
Google clamps down on Antigravity ‘malicious usage’, cutting off OpenClaw users in sweeping ToS enforcement move
Google caused controversy among some developers this weekend and today, Monday, February 23rd, after restricting their usage of its new Antigravity “vibe coding” platform, alleging “maliciously usage.” Some users who had been using the open source autonomous AI agent OpenClaw in conjunction with agents built on Antigravity, as well as those who had connected OpenClaw […]